Privacy Policy

  1. Introduction


    1. We are committed to safeguarding the privacy of Arab Regional Centre for World Heritage website (the “Website”) users (the “Users”). Our Users’ privacy is of utmost importance to us and any personal data we collect will be handled with utmost direction and in accordance with applicable laws, rules and regulations. The aim of this Privacy Policy (the “Policy”) is to inform our Users of any applicable policies and procedures regarding how personal data is handled and collected through our Website.
    2. This Policy applies where we are acting as a data controller with respect to handling the personal data of the Users visiting our Website.
    3. In this Policy, “we”, “our”, and “us” refer to Arab Regional Centre for World Heritage, and “you” and “your” refer to the Users of the Website.
    4. This Policy supplements but does not supersede or replace any other consents you many have provided to us, or any arrangements or arrangements that you may have with us, in respect of your personal data.
  2. Amendments to this Policy

    1. We review and may amend this Policy from time to time to reflect changes in applicable laws or the way we handle personal data. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. You are encouraged to re-visit our Policy from time to time to keep yourself updated on these changes.
  3. What Personal Data We Collect

    1. What is personal data. “Personal data” means any information in any form concerning an identified individual, or an individual who can, directly or indirectly, be identified by reference, in particular, to his or her personal identification number, or by reference to one or more factors specific to his or her physical, physiological, intellectual, cultural, economic or social identity.
    2. We may process your personal data that would help us to:

      1. Answer customer service requests;
      2. Improve the official Website of Arab Regional Centre for World Heritage and its related services;
      3. Request feedback from users;
      4. Ease the use of our website by eliminating the repeated actions of entering the same required information when your Personal Data is retained;
      5. Direct marketing; and
      6. Legal compliance and vital interests.
  4. How we Protect Personal Data

    1. The security of your personal data is important to us. We follow accepted standards to protect any personal data submitted to us.
    2. We would implement appropriate technical and organizational measures to guarantee protection of your personal data against accidental or unauthorized destruction, accidental loss, as well as against alteration or disclosure of, access to and any other unauthorized forms of processing.
    3. If you have any queries about the security of your personal data, you can contact us in accordance with Clause 8.
  5. Your Rights

    1. Under the PDPL, there are number of rights that you may enjoy in relation to processing, collection and disclosure of your personal data. Such rights include:

      1. Right to inform the User of information regarding the processing. In situations where personal data is directly obtained from you, we shall brief you with the following information, upon registration of such personal data:

        • Our full name, filed of activity or profession, depending on the circumstances, and address;
        • The purpose for which the personal data is intended to be processed; and
        • Any further information that is necessary to ensure fair processing of the personal data to you.
      2. Right to object to direct marketing. You may submit, free of charge, your objection to us with respect to processing related to direct marketing.
      3. Right to object to processing causing material or moral damage to the Users or others. You may object on any personal data processing if such processing is causing unwarranted substantial damage, being material or moral to you.
      4. Right to request rectification, blocking and erasure of personal data. You may lodge a request to us to rectify, block or erase your personal data when such processing is in breach of the provisions of the PDPL, in particular, if the personal data is inaccurate, incomplete, outdated or of its processing is illegal.
      5. Right to consent to process your personal data. You have the right to consent to processing your personal data.
      6. Right to lodge complaints You may lodge a complaint with the Personal Data Protection Authority if you believe that there was a breach or your data is being processed in a manner inconsistent with the provisions of the PDPL.

      If you wish to exercise any of the above rights, you may contact us in accordance with Clause 8.

  6. Contacting Us

    1. If you have any general queries or complaints or feedback on your personal data or this Policy, you may contact us on the information set out below:

      1. Email: [email protected]
      2. Tel: (+973) 1700100
      3. Address: Arab Regional Centre for World Heritage
        Manama, Kingdom of Bahrain
        Building 465, Road 2209, Block 322
      4. P.O. Box: 75553
  7. Changes in the Policy

    1. Any changes made to our privacy practices, will be reflected to this Policy on the Website and other places we may deem appropriate so that you are aware of these changes.
    2. We reserve the right to modify this Policy and our privacy practices at any time, and we advise the Users of this Website to review the Website frequently.
  8. Tracking

    1. We, our partners, affiliates, analytics, or service providers use technologies such as cookies, beacons, tags and scripts. These technologies are utilized in analyzing trends, administering the Website, tracking Users’ movements around the Website, and for the purpose of gathering demographic information about our user-base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
    2. We gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. We may combine this automatically collected log information with other information we collect about you to improve the services, marketing, analytics and website functionality.
  9. About Cookies

    1. Cookies are small pieces of data that are sometimes created to improve your website experience. These cookies allow us to distinguish you from other users of our Website, they help us to provide you with the best possible experience when you browse our Website and will enable us to make improvements.
    2. Cookies improve your browsing experience by:

      1. Remembering settings and information such as login inform and/or website language, so you don’t have to re-enter them when visiting a new page in the Website;
      2. Analyzing how you use the Website to improve the way it works for you, to make sure that you find what you are looking for easily, and to ensure it meet your needs;
      3. Monitoring the efficiency of our marketing campaign; and
      4. Manage cookies.
    3. You can use your web browser to:

      1. Delete all cookies;
      2. Block all cookies;
      3. Allow all cookies;
      4. Clear all cookies when you close the browser;
      5. Open a “private browsing”/”incognito session”, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should, however, be aware of the limitations of this feature in a privacy context); and
      6. Install add-ons and plug-in that extend browser functionality.
    4. Kindly note that our service will reduce the Users’ experience if the user refuses the cookies.
    5. Our Website includes Social Media Features and widgets like the “Share this button”. These features may identify your IP address, the pages you are visiting on our Website and may set a cookie to enable better functioning. Social Media Features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the third party privacy policy that provides it.